A: Our products are carefully packaged to ensure they arrive in perfect condition. We use high-quality, durable packaging materials to protect each item during shipping. Pneumatic cylinders, pipes, fittings, and other components are typically packed in sturdy cardboard boxes with internal cushioning, such as foam or bubble wrap, to prevent damage. For larger orders or bulk shipments, we may use pallets or crates to secure the products. We also label the packaging clearly for easy identification and handling during transit. If you have any special packaging requirements, please feel free to contact our sales team for customization options.
A: We offer a one-year warranty on all of our products. If any defects occur within this period, please contact us for assistance.
A: Yes, we have a strict quality control system. We monitor the entire production process and conduct inspections after production is completed. Only products that pass our quality tests are shipped.
A: We inspect each tube and pipe fitting one by one before shipment to ensure quality. If the product is damaged during transit or has any quality issues, you can choose to either receive a refund or have the product replaced.
A: You can place an order by leaving a message on our official website. We will respond within 24 hours. Alternatively, you can contact us directly through the contact details provided on our website, such as WhatsApp, email, or phone.
A: Our products come in a variety of categories, primarily three main types: pneumatic cylinders, pipes and fittings, and valves. The specific MOQ varies for each category. Please consult our sales team for more details.
A: Yes,whether free of charge,it depends on the amount of the sample.
A: We are in Ningbo city,Zhejiang provience. About 240km away from Shanghai.
A: We are an integrated industrial and trade enterprises. We have our own factory and marketing department.
A: It depends on the quantity you order. Normally, it will about 15~30working days.
A: Ningbo,Shanghai,Guangzhou,Qingdao,Shenzhen
A: At Fokca, we pride ourselves on our commitment to quality and innovation. We have obtained a wide range of prestigious certifications, including PAHs, ROHS, SGS, CE, and ISO, ensuring that our products meet the highest industry standards. In addition, we hold multiple patent certificates and corporate honor certificates, highlighting our ongoing efforts in research, development, and excellence. These certifications and accolades reflect our dedication to providing reliable, safe, and cutting-edge solutions to our customers, giving us a competitive edge in the industry.
A: Typically, oil with a viscosity of 150 - 1200 S.U.S. will be acceptable. However, because of the wide variety of oil types available, please consult our factory.
A: To set the regulator, turn the adjustment knob counter-clockwise to lower the line pressure below the required P.S.I. then, increase the pressure by turning the adjusting knob clockwise untill the desired pressure is reached.
A: Standard regulators are designed for compressed air usage but may be used on nitrogen, argon, and other inert gases, within specified ranges. Regulators with neoprene seals are available for use with CO2. Regulators must never be used with flammable gases, and the factory must approve oxygen applications.
A: Master Pneumatic has just introduced our new SENTRY Acetal-Body Water Pressure Regulators (R13, R14 Models), and also our new MINIATURE Brass Body Water Pressure Regulators (R53B, R54B Models). Consult with factory concerning regulator compatability with liquids other than water or oil.
A: The industrial environment will control the useful life of the elements. The dirtier the environment, the shorter the lifespan.
A: The automatic internal drain operates whenever liquid has accumulated in the filter bowl and a tool or valve is cycled, causing a momentary pressure drop of 2 psi or more. It also drains whenever the air supply is shut down and exhausted, overnight or for the weekend. Manual draining of filters is often overlooked in the industrial environment and M/P recommends that all filters be ordered with automatic drains.
